We are looking for a Online Community manager to join our team. If you are a tech-savvy professional, experienced in social media, PR and promotional events, we would like to meet you. Knowledge about jewellery industry and key interest in jewellery would be a plus point.

A year of experience in the relevant field would be an advantage.

Responsibilities

• Set and implement social media and communication campaigns 
• Provide engaging text, image and video content for social media accounts
• Respond to comments and customer queries in a timely manner
• Monitor and report on feedback and online reviews
• Organize and participate in events to build community and boost brand awareness
• Coordinate with Marketing, PR and Communications teams 
• Build relationships with customers, potential customers, industry professionals and journalists

Requirements and skills

• A year of experience as a community manager
• Excellent verbal communication skills
• Excellent writing skills
• Hands on experience with social media management for brands
• Ability to interpret website traffic and online customer engagement metrics
• Knowledge of online marketing and marketing channels

BSc degree in Marketing or relevant field

Interview Details:

HR Round

Face to face technical round