Key Responsibilities:

• Develop and implement effective sales strategies to meet and exceed sales targets.
• Lead, motivate, and manage the sales team to deliver outstanding customer service and achieve sales goals.
• Build and maintain strong relationships with customers, understanding their needs and preferences to provide personalized service.
• Oversee the presentation of jewelry collections, ensuring they are displayed attractively and securely.
• Coordinate with the marketing team to develop promotional strategies and events that enhance brand visibility and sales.
• Manage inventory, including ordering new stock, conducting regular stock checks, and ensuring the availability of best-selling pieces.
• Analyze sales data to identify trends, opportunities for growth, and areas for improvement.
• Handle customer queries and complaints with professionalism and in a manner that upholds the brand's reputation.
• Stay updated on market trends and competitor activities to maintain a competitive edge.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or related field.
• Minimum of 5 years' experience in retail sales management, preferably in the luxury jewelry sector.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proven ability to meet sales targets and drive business growth.
• Knowledge of jewelry products and trends.
• Ability to work flexible hours, including weekends and holidays.