
Job Description
As the Product Manager, you will be responsible for delivering an exceptional online experience for our ecommerce initiatives across mobile and web platforms.
Roles and Responsibilities
- Define and evolve our ecommerce platform from strategic planning, product road-map, product design and specification, overall product quality, and tactical execution
-Build and lead a team of UX designers, developers, testers, and business analyst
- Oversee the product life-cycle from ideation to implementation to ensure a seamless transition into releases and grow our product with aggressive deadlines
-Works closely with business, sales, marketing, and support teams to ensure business case and customer satisfaction goals are met.
- Monitor and keep abreast with industry trends and competitors to identify and respond to new opportunities based on market research, trends, customer feedback and requests, and market demand
Profile
- Strong experience in product management especially in eCommerce and retail space
- Expert in UX, customer-centric design principles, and product design
- Technical knowledge covering payment, eCommerce, mobile, web applications, API, Security and similar cloud technologies.
- Knowledge of ecommerce platforms like Shopify, Magento and similar
- Well versed with agile process, user story writing, wireframing, prototyping and designing tools
- Has built and lead a team of designers, product leads, and customer success
- Strong business acumen & ability to identify features and build the roadmap
- Proven experience in leading a team of customer success executives to learn the challenges of customers and resolve them.
- 6+ years of relevant experience
- Degree in Product Management or Product Design
