We are looking to hire Tele caller for our Mumbai region with 2+ years of experience in the relevant field.

Roles and Responsibilities:

Tele calling executive will act as a pre sales, setting up meetings with vendors and buyers with sales team. And also required to call customers, who have discovered the brand online and expressed interest in our products. Additionally customers, who have visited our store should be contacted to follow up on their requirements.

• Calling active and budding US clients to encourage the purchase of items.
• Addressing clients' uncertainties, grievances, and suggestions on time.
• Noting important details of each conversation.
• Communicating verbal acceptances of offers to our sales team for closing.
• Recording all successful and unsuccessful attempts to close sales.
• Attending regular team meetings to clarify progress and performance-related expectations.
• Conducting each of your functions with the utmost respect, regardless of others' dispositions.

Requirements:

• Proven experience as a tele-sales representative or other customer service role.
• Should have experience in calling US Market.
• High school diploma; B.sc/BA will be added advantage.
• Excellent knowledge of the English language.
• Good knowledge of computer programs like (CRM software) and other telephone systems
• Proven track record of successfully meeting sales quota over the phone.
• Preferred only male applicants & willing to work in night shifts.

Immediate joiners can only apply.

Interview process:

HR Interview

Face - Face technical round.