Product Sales-

1. Receive and engage with the customer to understand the  customer’s requirement 

2. Introduce the various product offering to the customers and  facilitate customer buying decision 

3. Prepare the estimate of the products selected and completing the  sales transaction 

4. Achieve category wise sales target for the allocated section 5. Assist the customer in a sales return or repair work

Store Management

• Adhere to the standard operating procedures in the store
• Adhere to cost savings practices undertaken in the store 
• Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section  allocated Report the sold sock and ensure the stock replenishment
• Ensure proper and attractive display of the products at the  appropriate counter  
• Transfer the stock to the locker at the close of the day
• Maintain safety of products displayed to customers and  communicate promptly to the superiors about any potential theft 
• Monitor the dead stock and liaison with the store manager to minimize the same
• Provide support to the marketing team and VM team in ensuring  the compliance of the store and improve footfall 
• Develop and maintain relationship and network with competitors to  leverage leading practices & learning to improve store level  processes

Feedback management

• Collate and relay customer feedback to the corporate teams like the  merchandising, retail operations etc. to improve customer  satisfaction and store ratings 

Field Sales Operations

• Manage customer queries and complaints as per the company  guidelines
   

Skills-

• Customer Centricity 
• Delivers Results 
• Build Effective Teams