Business Planning 

• Provide inputs to consolidate the potential sales on the stores and develop the annual  business targets Monitor the financial performance of store against targets periodically  • Develop and implement reporting & review mechanisms to track operational performance  and ensure course correction & corrective action, as appropriate.  

Retail Operations 

• Drive the Sales plans, monitor and analyse the sales data in coordination with the Sales Staff  to ensure that the store targets are met  
• Ensure adequate level of staffing in the store as per store manpower matrix and take  appropriate actions accordingly; ensure that duties, responsibilities and targets are cascaded  appropriately and effectively monitored 
• Monitor the indents for the stock based on the options shown by the symphony systems and  ensure optimization  
• Ensure adherence of the staff to the Code of Conduct viz.
• Rules & Regulation, Morning  Meeting, Confidentiality, Attendance, Leave, Dress Code, Uniform, Accommodation, Mess, etc. 
• Review the various financial records and ensure that its consistent as per the guidelines;  Ensure that all the commercial compliance is carried out as per the corporate guidelines.
• Ensure implementation of Golden Harvest Scheme as per the policy; coordinate with the  corporate teams to enhance the effectiveness and reach of the scheme  
• Anchor periodic customer meets for birthdays, anniversaries, dormancy drives, GHS  awareness programs etc. and ensure maximum customer  
• Manage the store operations in the store in coordination with all the relevant stakeholders  like admin, IRSG, Regional VM etc.  
• Ensure the maintenance of stock level and its replenishment as per the sales and customer  preferences.  
• Asses the ageing of stock and product Mix as per the market preferences within the store and  coordinate with the merchandising team for optimization  
• Ensure the purchase of old gold is as per the company policy and tally the stock of old gold  on a daily basis  
• Manage customer queries and complaints as per the company guidelines; Identify and  engage with high profile and regular customers to extend better services 
• Support the marketing plan formulation in coordination with the marketing teams and the  ABMs with daily monitoring of the activities identified  
• Ensure implementation of lean retaining principles in the store  

Retail Marketing / BTL Activities 

• Develop the annual marketing plans and BTL activities along with the Store Manager & Store  Manager 
• Propose activity for the retail initiatives in stores and marketing support in terms of VM  updation, gift with purchase introduction & promotions etc.  

Sales Planning & Tracking 

• Implement reporting & review mechanisms to track operational performance and ensure  course correction & corrective action, as appropriate.  
• Organisation (Culture, Training & Staffing) 
• Conduct interviews for the selection of store staff with coordination from the HR teams and  regional teams  
• Drive a culture of diversity, performance and transparency in the store and ensure the  employees in the store are engaged.  
• Mentor and develop staff using a supportive and collaborative approach.

Skills 

• Responsible, Action & Result Oriented with strong initiative & sense of ownership. 
• Good leadership, team  management, coaching skills with excellent communication. 
• Customer-centricity, Market Knowledge, Employee Engagement, Result Driven, Strategic Planning, 
• Management Proficiency, Customer Relationships, Verbal Communication.
• Minimum 05 Yrs. in organized Retail with at least 1year as team lead  
• Age : 25 – 30Yrs 
• Qualification : Preferably Graduate