How-To Guides

How to start a career at a Jewellery Store

Shreya Matta

Shreya Matta

May 27, 2022

Who is a Jewellery Appraiser? What is the role of a Jewellery Store Manager? What degree would it require to become a Jewellery store manager? How much training would be needed before one can get a job at a jewellery store? How much salary can a jeweler expect to make? What career growth a salesperson in a jewellery store can expect?

A career in jewellery making is one of the most rewarding career options. If you have a knack for designing and a creative interest in crafts, then you might probably be fit for a career in jewellery making. But before you plan a career in jewellery making and get a role in your dream store, you must know that it takes five years to complete a designing course in jewellery making. You need an ample amount of training before you get a job at a reputed jewellery store.

Jewelry Store Manager Job Description | Job Descriptions HUB

Working as a jewellery designer is a great way to nurture your creativity and explore your knowledge in designing through your craftsmanship. But besides creating and selling jewellery at a store, you must also be a great salesman if you are working at a retail jewellery store or have a jewellery boutique of your own.

You need to have strong communication skills and be a good listener to understand what your customers are exactly looking for. As a salesperson, you need to hone the skills to help translate your customers’ ideas into concrete jewellery pieces that fit their requirements well. For instance, helping them find the best engagement ring, the gorgeous bracelet, or finding that rightly sized toe ring can be a very rewarding role that you will truly enjoy.

Benefits of working at a jewellery store

Working in a jewellery store can be like working in a treasure store. You get to go to one of the most expensive places and spend your entire day doing what you like the most! Surely, the role demands a lot of hard work; you need to be alert and cautious all the time, but you also get an opportunity to indulge your love for all things bright and stunningly beautiful.

Along with that, working at a retail store, you get to be a part of your customers’ happy occasions. From special days to birthdays, weddings, and anniversaries, you share their joy through the designs you create and the pieces of jewellery you sell.

Read Further about the  Top 50 Jewelry Brands in the World

What are the different roles in a jewellery store?

The opportunities are plenty when it comes to choosing a role in a jewellery store. From becoming a CAD jewellery designer, crafting the designing as a goldsmith, to managing the store and selling the product, you can fit into any of these roles with the right educational qualification and years of experience.

Here are the popular roles in retail jewellery stores that you can look at.

Jewellery Sales Professional

As a retail jewellery sales professional or as a jewellery sales associate, your role will involve working at a dedicated jewellery store, counters, or kiosks and helping provide the customers a smooth shopping experience. Whether you work in a jewellery shop that sells imitation and fashion jewellery or you work in brands like Tanishq or Kalyan Jewellers who are known for selling jewellery made of gold, silver, diamond, and other precious stones and metals, your work will remain the same more or less.

Skills required to become a Retail Jewellery Sales Professional

As a jewellery store associate, you need to interact with the customers and clients and have the ability to meet customers’ demands and ensure customer satisfaction. Hence, as a sales professional, you need to be friendly, enthusiastic, and even-tempered and have a strong command over verbal and non-verbal communication. You need to have a sound knowledge of the product you will sell. With a certain amount of product knowledge training and hands-on experience, you can become an excellent jewellery sales professional.

Jewellery Store Manager

Whether you are managing your own jewellery store or a web-based business, running your boutique, or working for a large corporation, a career as a jewellery store manager is wholesome and highly rewarding. Many retail stores, big or small, often promote from within and successful store management can help lead your career to great heights.

Skills required to become a Jewellery Store Manager

As a jewellery store manager, you need to oversee everyday operations in stores selling precious stones and metals. Your day in and day out work includes supervising and training old and new employees, recruiting new staff, resolving customer complaints, budgeting, maintaining inventories, tracking and updating records, and implementing sales and marketing campaigns to increase sales.

Hence, as a store manager, you need to have strong management and analytical skills, customer service orientation, and communication skills, as well as have sound knowledge of jewellery and its numerous types and their market cost.

Bench/Manufacturing Jeweler

A bench jeweler, often recognized as a goldsmith, is responsible for all the major work involved in turning a raw casting into a piece of concrete jewellery. From fitting ornaments, straightening them, assembling parts and setting precious stones and metals, and giving the final touch to repairing intricate jewellery antiques, they are responsible for crafting jewellery. Basically, they are artisans who use a combination of skills to convert any CAD-designed jewellery ideas into real ornaments that can be worn.

As a manufacturing jeweler or a bench jeweler, you may work in a jewellery store, jewellery manufacturing businesses, or even work at your own studios.

Skills required to become a Bench/Manufacturing Jeweler

As a bench jeweler, you need to have sound knowledge about all kinds of jewellery and metals. At times, you might also need to have the knowledge of CAD to understand design ideas and implement them while crafting the ornament. One of the most essential skills that as a bench jeweler you need to have is an eye for perfection. You need to be very detail-oriented and patient, as most jewellery work involves completing a series of small, careful steps using sharp tools and flames.

Jewellery Store Designer

Jewellery designers are usually drawn to this profession by a passion for artistic pursuits, creativity, and fashion. With the rapid change in fashion trends, there is a frequent change in style. Hence, jewellery designers need to have a lot of creativity, imagination, and technical knowledge to create jewellery that goes with the current trend.

They may work with jewelers or store customers to create unique jewellery pieces, or they work for manufacturers, developing and creating new design collections for brands. Once you create a name of your own in the market, you can also start your own business and sell designer jewellery under your name.

Skills required to become a Jewellery Store Designer

The most important skill to becoming a jewellery designer is to have strong design skills and ideas. As a designer, you need to be very detail-oriented and comfortable working with several online and offline tools. You must have sound knowledge of computer-aided programs to be able to add minute details to your designs. While being creative is a must in this line of job, being able to meet deadlines and having organizational skills are equally important to climb the success ladder.

Jewellery Store Lab Grader/Quality Assurance Technician

Do you love your science classes and have an interest in diamonds, stones, and all things glittery?. Then the role of a lab grader or a quality assurance technician is just perfect for you. Also known as gemology, it is a branch of science that deals with the study of gemstones. As a gemologist or a lab grader, your role will involve identifying, grading, and appraising gemstones. You can work for a wholesaler or manufacturer as a quality assurance technician and help them with identifying and performing quality analysis tests on diamonds and precious gemstones.

Skills required to become a Jewellery Store Lab Grader

As a quality analyst, your wealth of knowledge will encourage customers to rely on you. This is to carefully analyze and appraise special ornaments, expensive stones, or their family heirlooms. Your main role is to study carefully and certify the genuineness of gemstones and diamonds.  You need to develop your concentration and perfect your time management skills.

The next question is, how do you get there?

The first step towards a successful career in the jewellery store is to get a good score in your 10+ 2 and graduation. Several jewellery job roles demand experience and strong verbal and non-verbal communication skills along with subject matter expertise.

There are several paths you can follow to fulfill your dream and get a job in one of the top jewellery brands.

In India, after completing 12th grade, students interested in the intricacies of jewelry can pursue various graduation courses in jewelry design. These programs, typically spanning three to four years, offer a blend of theoretical knowledge and practical skills essential for crafting exquisite pieces.
Prominent courses include Bachelor of Design (B.Des) in Jewelry Design, Bachelor of Arts (BA) in Jewelry Design, and Bachelor of Fine Arts (BFA) in Jewelry Design. Enrolled students learn about gemology, metalsmithing, 3D design, and market trends. Institutes like the National Institute of Fashion Technology (NIFT), Pearl Academy, and Indian Institute of Gems & Jewelry (IIGJ) are among the top choices offering these specialized programs, equipping students with the expertise to thrive in the jewelry design industry.

Jewellery Store Job Opportunities

If you are looking for an opportunity to shine in the jewellery store, showcase your talent. You need to have the desire  to get noticed by the right brand. With Mintly, you can rest assured to land your dream role and pursue a successful career in this profession.

The platform provides :

  1. Customized solutions to your jewellery brand search.
  2. Connects you with brands from any part of the world
  3. Helps in accelerating business growth by identifying the right approach.

TLDR (too long; didn’t read )

Starting a career at a jewelry store involves acquiring relevant knowledge, skills, and experience. Also  effectively navigating the job market. Here are some steps to help you begin a career in a jewelry store:

Research the industry:

Familiarize yourself with the jewelry industry, including the types of products, services, and roles available at jewelry stores. This will help you determine which positions and responsibilities align with your interests and career goals.

Obtain relevant education:

A college degree may not always be required for entry-level positions. But having a background in sales, marketing, or business can be beneficial. For those interested in more specialized roles, such as gemology or jewelry design, consider pursuing relevant courses, certifications, or degrees. You can get trained from institutions like the Gemological Institute of America (GIA) or other recognized organizations.

Gain experience:

Acquire hands-on experience in the jewelry industry through internships, part-time jobs, or freelance work. Experience in sales, customer service, or retail can also be valuable for securing a position at a jewelry store.

Develop a strong resume:

Highlight your relevant education, experience, and skills in your resume. Emphasize any achievements or accomplishments that demonstrate your expertise in the jewelry industry.


Connect with professionals in the jewelry industry by attending trade shows, conferences, and local events. Join industry-specific online forums and social media groups to expand your network and learn about job opportunities.

Apply for job openings:

Monitor job boards, company websites, and social media platforms for job openings at jewelry stores. Submit your resume and a tailored cover letter that showcases your passion for the jewelry industry and highlights your qualifications.

How to prepare for Interviews?

Prepare for interviews:

Research common interview questions for jewelry store positions and practice your responses. Be prepared to discuss your experience, skills, and passion for the industry. If possible, familiarize yourself with the specific store’s products and services to demonstrate your knowledge during the interview.

Follow up on applications and interviews

After submitting your application or completing an interview, send a follow-up email . This is to express your continued interest in the position and reiterate your qualifications.

Consider additional certifications

Enhance your resume and industry knowledge by obtaining certifications relevant to the jewelry industry. Get certified from  GIA’s Graduate Gemologist or other Accredited Jewelry Professional credentials.

Be open to growth and learning

Once you secure a position at a jewelry store, be prepared to learn on the job.  Take advantage of any training opportunities provided by the employer. This will help you develop your skills and advance your career in the industry.

These steps will help you can increase your chances of starting a successful career at a jewelry store.


In conclusion, starting a career at a jewellery store can be a fulfilling and rewarding experience for those who are passionate about the industry. By following these tips and taking advantage of available opportunities, aspiring professionals can build the skills and knowledge necessary to thrive in this competitive field.

Whether it’s through internships, apprenticeships, or entry-level positions, there is no shortage of paths to success in the world of jewellery. So don’t hesitate to take the first step towards your dream career today! Remember to stay dedicated, hone your skills, and always keep learning – with hard work and perseverance, you can achieve anything you set your mind to.

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