Bikaneri Jewels Job: Female Sales Executive Mumbai at Bikaneri Jewels - Diamond Jewelry Manufacturer

Responsibilities:

• Greet and guide customers through the sales process.
• Provide accurate information (e.g. product features, pricing, and after-sales services).
• Answer customers’ questions about specific products/services.
• Conduct price and feature comparisons to facilitate purchasing.
• Manage returns of merchandise.
• Coordinate with the Retail Sales team to provide excellent customer service (especially during peak times).
• Ensure the achievement of sales targets.
• Maintain in-stock and presentable condition assigned areas.
• Actively seek out customers in store.
• Remain knowledgeable on products offered and discuss available options.
• Process POS (point of sale) purchases.

Requirements:

• Proven work experience as a Retail Sales Associate, Sales Representative or similar role.
• Basic understanding of sales principles and customer service practices.
• Proficiency in English.
• Track record of over-achieving sales quota.
• Hands-on experience with POS transactions.
• Familiarity with inventory procedures.
• Solid communication and interpersonal skills.
• A friendly and energetic personality with customer service focus.
• Ability to perform under pressure and address complaints in a timely manner.
• Atleast a graduate degree