Fine Jewellery Jobs: Senior Sales Back Officer In Mumbai at Fine Jewellery
We are seeking a highly skilled and experienced Senior Sales Back Officer to join our prestigious jewellery company in Mumbai.
As a Senior Sales Back Officer, you will play a crucial role in supporting our sales team and ensuring the smooth operations of our business.
- Provide exceptional support to the sales team by managing all back-office tasks efficiently.
- Handle customer inquiries, requests, and complaints promptly and professionally.
- Process sales orders, track shipments, and ensure accurate documentation.
- Maintain an organized system for inventory management and stock control.
- Collaborate with various departments to ensure seamless coordination and communication.
- Assist in preparing sales reports, analyzing data, and identifying trends.
- Contribute to the development and implementation of effective sales strategies.
- Stay up-to-date with industry trends, product knowledge, and competitor analysis.
- Foster strong customer relationships to drive customer satisfaction and loyalty.
- Proven experience as a Sales Back Officer or similar role within the fine jewellery industry.
- Excellent knowledge of jewellery products, materials, and industry standards.
- Strong organizational skills with the ability to multitask and prioritize effectively.
- Exceptional attention to detail and accuracy in handling sales-related tasks.
- Proficient in using CRM systems, Microsoft Office Suite, and other relevant software.
- Outstanding communication and interpersonal skills.
- Ability to work independently as well as in a team-oriented environment.
- A customer-focused mindset with a passion for delivering exceptional service.
- Bachelor's degree in Business Administration or a related field preferred.
If you are a highly motivated individual with a keen eye for detail, a passion for fine jewellery, and a proven track record in sales back-office operations, we would love to hear from you.
Join our dynamic team and contribute to the success of our renowned fine jewellery company.