Sales and Design Consultant-Diamond Jewellery at Sarvada Jewels - Retailer in Surat
Job description:
- Contacting all incoming leads and understanding their requirements, sending detailed estimates and other information as required.
- Responding promptly to clients via email, live chat, telephone.
- Assist in placing the order and providing updates as and when required.
- Overall, provide excellent customer service.
Skills:
- Excellent communication skills and proficiency in verbal and written English + 1 other language, preferably Hindi.
-Exceptional verbal and written skills required.
- Willingness to learn and engage with clients with a consultative approach.
- An entrepreneurial spirit, attention to detail and an amicable personality.
Experience:
- Previous experience in a sales/customer service role, preferably in jewellery retail.
- Knowledge of diamonds/sapphires (preferred but not essential).
Remuneration will be at par with the best in industry standards, with great opportunities for career growth. Opportunity to work with a fast-growing, e-commerce company with a vibrant and rewarding work culture and enriching on-the-job training.
Benefits: Internet reimbursement
Schedule: Day shift
Supplemental Pay: Overtime pay
Performance bonus
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