Wondr Diamond Jobs: CRM Executive at Wondr Diamonds, Lab Grown Diamond Company

Wondr Diamonds, Lab Grown Diamond Company
Wondr Diamond Jobs: CRM Executive
It
Operations
Job Type:Full Time
Full Time
L
Bengaluru
L
Upto 35k per month
L
Mid-Level
Posted an hour ago
103 Views
Industry :
Jewellery / Manufacturing
Skills Required :
Customer Relationship Officer

Key Responsibilities:

 

  • Develop and maintain strong relationships with customers in the MENA region.
  • Understand customer needs and identify sales opportunities.
  • Work closely with the sales and marketing teams to develop targeted campaigns.
  • Manage and update customer information using CRM systems.
  • Analyze sales data to improve customer engagement and retention.
  • Handle customer inquiries and provide timely solutions.
  • Organize and maintain sales records and prepare reports for management.

 

Requirements:

 

  • Bachelor’s degree in Business Administration, Marketing, or relevant field.
  • Proficient in Arabic and English language; written and spoken.
  • Minimum of 2 years’ experience in a CRM role, preferably with exposure to the MENA market.
  • Strong understanding of CRM software and database management.
  • Excellent interpersonal and negotiation skills.
  • Ability to work independently and as part of a team.
  • Proactive approach with exceptional problem-solving abilities.
  • Arabic speaking is a huge plus
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