Zoya Jewellery Jobs: Hiring Cashier for Mumbai at ZOYA - Exquisite Diamond Boutique | From TATA

Responsibilities

Commercial: Customer Management

1. Greet customers, including answering phone calls & directing customer inquiries to appropriate party
2. Answer routine billing questions/issues from customers, take assistance of BOS and / or store manager whenever required
3. Resolve escalated issues with angry customers, coordinate with store staff as & when required

Payment Process and Billing

1. Examine products being purchased for damages and price accuracy, coordinate with retail staff for product inquiries and price checks
2. Receive and process all payments according to standard procedure, take assistance of BOS and / or store manager whenever required 
3. Scan products, operate scanning equipment, fix scanning issues whenever required
4. Process credit and debit cards for payments, help customers use processing equipment properly
5. Count money back to customer in an accurate and concise manner
6. Generate bills & payment receipts, ensuring due compliance, and hand them over to the customer

Sales Support

1. Inform customers about services & schemes available and assess customer needs
2. Provide a helping hand to store staff in sales during rush / peak hours

Cashiering and Store Support

1. Assist in the opening and closing of a retail store which includes but isn’t limited to cash handling and deposits.
2. Assist in the maintenance of store front and retail displays
3. Complete processes and maintain applicable paperwork and records
4. Reconcile revenue at the end of the day ensuring revenue equals receipts

If you are a dedicated individual with a passion for providing exceptional customer service, we invite you to join our team at Zoya.

 Apply now and be part of our renowned brand that offers exquisite jewelry and an unforgettable shopping experience.

Note: Shortlisted candidates will be called by the HR team.