Zoya Jewellery Job: Female RSO for Mumbai at ZOYA - Exquisite Diamond Boutique | From TATA

ZOYA - Exquisite Diamond Boutique | From TATA
Zoya Jewellery Job: Female RSO for Mumbai
It
Sales
Job Type:Full Time
Full Time
L
Mumbai
L
Upto 10LPA
L
Mid-Level
Posted 2 months ago
303 Views
Industry :
Jewellery / Retail
Skills Required :
Counter Sales Executive

Key Responsibilities:

 

  • Welcome and engage with customers in a warm and professional manner.
  • Provide detailed product information and assistance, ensuring customers' needs are met with the utmost attention to detail.
  • Achieve sales targets while maintaining a high level of customer satisfaction.
  • Conduct personalized clienteling efforts to cultivate long-term relationships with customers.
  • Manage and resolve customer inquiries or issues with professionalism and patience.
  • Maintain an up-to-date knowledge of current trends in luxury fashion and jewelry.
  • Participate in visual merchandising efforts, ensuring the store presentation aligns with Zoya's standards of excellence.
  • Handle transactions efficiently and accurately, including processing payments, refunds, and exchanges.
  • Collaborate with the store team to achieve common goals and contribute to a positive working environment.

 

Requirements:

 

  • Proven experience in luxury retail sales, with a track record of achieving sales targets.
  • Excellent communication and interpersonal skills, with fluency in English (knowledge of additional languages is a plus).
  • Strong understanding of customer service principles and a genuine desire to exceed customer expectations.
  • Ability to work flexible hours, including weekends and holidays, as needed.
  • A professional appearance and demeanor that reflects the Zoya brand image.
  • Minimum qualification: Graduate; further education in fashion, business, or related fields is preferred.
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