Firefly Diamonds is a boutique jewelry brand known for fine craftsmanship, ethical sourcing, and personalized service. We’re growing our Bangalore team and looking for customer-focused sales professionals.
Responsibilities
1. Welcome customers, understand their needs, and recommend diamond/jewelry pieces
2. Explain product features, certifications, pricing, and care
3. Drive sales, meet monthly targets, and handle billing/POS
4. Maintain store displays, stock, and cleanliness
5. Follow up with leads, manage appointments, and support after-sales service
Requirements
1. 1–3 years of retail sales experience (jewelry or premium retail preferred)
2. Strong communication skills in English; Kannada/Hindi is a plus
3. Customer-first attitude, confidence, and professionalism
4. Basic computer skills (POS, CRM) and comfort with WhatsApp follow-ups
5. Willingness to work weekends and retail hours
Interview Process
1. Telephonic Round
2. In Person Technical Round
Job Role
Employment Type
Full Time
Category
Retail Sales Executive
Job Requirements
Skills Required
Retail Sales Executive
Luxury customer experience
Sales closing techniques
Consultative Sales
Customer Support
POS systems
Education Requirements
Atleast a Graduate with Customer Service Experience
About Company
FireFly Diamonds - Lab Grown Diamonds Fine Jewellery