Responsibilities:

• Manage daily store operations, including inventory control and staff scheduling.
• Lead and motivate the sales team to achieve sales targets.
• Provide excellent customer service and build lasting relationships with clients.
• Ensure the store is visually appealing and adheres to brand standards.
• Handle staff training, performance evaluations, and conflict resolution.
• Monitor and analyze sales performance to implement effective strategies.
• Uphold company policies and ensure compliance with all regulations.

Requirements:

• Proven experience as a retail manager, preferably in luxury goods or jewelry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Sales-driven mindset with a focus on customer satisfaction.
• Knowledge of the diamond/jewelry industry is a plus.
• Proficiency in POS systems and basic computer skills.