DIA Precious Jewellery is looking to hire Sr Sales Executives for Mumbai. Female is preferred.

Responsibilities:

• Achieving individual targets as given by manager/retail head
•  Communicates clearly, concisely and accurately in order to ensure effective store operations.
• Filters communication to the shift team as directed by the store manager / retail head. 
• Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
•  Demonstrates integrity, honesty, and knowledge that promote the culture, values and mission of DiA. Maintains and models a calm demeanor during periods of high volume or unusual events; continues to keep store operating to standard and sets a positive example for the shift team.
•  Develops positive relationships with the team by understanding and addressing individual motivation, needs and concerns.
•  Maintains regular and consistent attendance and punctuality.
•  Models a customer comes first attitude, delivers legendary customer service, and supervises partners to ensure they are delivering legendary customer service.
•  Reviews store environment and key business indicators to identify problems, concerns and opportunities for improvement in order to provide coaching and direction to the junior team to achieve operational goals. 
• Communicates ideas to the store manager for broader areas of improvement. 
   

Summary of Experience 

• Progressively responsible luxury retail experience
• Customer service experience in a luxury retail or five star hotel properties
• Experience in directing the work of others
• Comes in with client list 
   

Required Knowledge, Skills and Abilities 
 

• Effective oral communication skills 
• Knowledge of the retail environment
•  Strong interpersonal skills and problem-solving skills
•  Completed Graduation
•  Team-building skills
•  Ability to work in a fast-paced and changing environment
•  Ability to deliver excellent customer service 

Interview Rounds

Telephonic HR Round

In-Person Technical Round