Talent Acquisition * Own full-cycle recruiting for corporate, retail, and manufacturing roles: sourcing, screening, interviews, offers, and onboarding. * Build talent pipelines for hard-to-fill roles (e.g., bench jewelers, CAD designers, gemologists, store managers, merchandisers). * Develop and manage recruiting metrics (time-to-fill, quality-of-hire, source of hire, DEI goals). * Partner with hiring managers to craft role profiles, competencies, interview guides, and structured assessments. * Lead employer branding, recruitment marketing, and campus/trade school partnerships (e.g., GIA, jewelry trade programs). * Manage agency relationships and negotiate competitive terms when needed. HR Leadership * Advise leadership on workforce planning, org design, succession planning, and compensation structures specific to jewelry retail/manufacturing. * Enhance HR policies and processes: onboarding, performance reviews, employee relations, engagement, and compliance. * Coach managers on feedback, performance management, and disciplinary procedures. * Oversee HR systems (HRIS/ATS) and ensure accurate data and reporting. * Champion a values-driven, inclusive culture aligned with craftsmanship and customer service standards.

* 7–10+ years of progressive HR experience with a strong focus on recruitment, including 3+ years in the jewelry industry (fine jewelry preferred). * Demonstrated success hiring specialty roles: bench jewelers, setters, polishers, CAD/3D, gemologists, QA, sourcing, retail leadership. * Solid grasp of compensation benchmarking and incentive structures for retail and skilled trades. * Working knowledge of labor laws and compliance (multi-state preferred). * Experience building or optimizing ATS/HRIS and hiring processes at growth-stage companies. * Strong stakeholder management, communication, and influence skills; comfortable advising executives. * Data-driven mindset with the ability to translate insights into decisions and actions. * Certifications (PHR/SPHR/SHRM) a plus; GIA familiarity or credentials are a plus.