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Bengaluru, Karnataka, India
₹25,000 per month
Full Time
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Job Description

  • Your role will involve ensuring that our customers never face any issues in buying any of our products
  • Communication will involve a combination of inbound and outbound phone calls/written communication to understand customer issues and help close sales
  • You will also be assisting existing customers in closing any open issues where they need assistance
  • Ideal candidate would have 0-2 years of experience in the customer support domain

 

Skillset needed

  • Strong written communication skills primarily in English
  • Good listening skills, ability to empathize with customers and handle difficult conversations
  • Positive attitude towards sales and relationship management with customer
  • Bias for action and a result oriented attitude and thought process
  • Work from office only
  • Work location - Kanakapura Main Road
  • Salary: Upto Rs 25,000 Per Month can increase based on Industry standard and old pay.
     

Job Role

Employment Type

Full Time

Job Requirements

Skills Required

Customer Support
Complaint resolution
Sales closing techniques
CRM & clienteling
Upselling & cross-selling
Luxury customer experience

About Company

GIVA - Modern Silver Jewellery

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GIVA - Modern Silver Jewellery

Customer Service Representative

GIVA - Modern Silver Jewellery
Bengaluru, Karnataka, India
₹25,000 per month
Full Time

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