Responsibilities

• Providing customers with information on products, services & offers
• Take calls from customers and do outbound calling (if needed)
• Identifying customer needs and able to serve them better
• Taking customer calls and solving queries
• Assisting and coordinating with sales and marketing teams
• Respond to emails and online social media chats regarding any enquiries
• Receiving the shipments and sending the packages.
• Greeting the guests and making sure they feel comfortable at store

Requirements

Knowledge of Designers and Jewellery

Comfortable with Data Entry

Good exposure to MS Tools (Office/Excel)

Excellent organizational skills.

Working knowledge of CRM platforms.

Ability to work as part of a team.

High-level written and verbal communication skills.

Basic knowledge of financial and accounting software.

Familiarity with market research techniques.

Freshers with bit of experience also welcome to apply

Interview Rounds

HR Round

In-Person technical Round