Job description

The role involves sales of certified diamonds with existing and new clients in the United States, Europe and India and also need Experience in B2B trading and sales in the diamond industry.

Roles and Responsibilities 

 Understanding of the loose diamond market and prices. 

Diamond-related knowledge including certificates and grading, i.e. GIA, HRD, IGI, etc. 

Respond to all customer queries in a timely and comprehensive manner to ensure customer satisfaction. 

Highlight issues through feedback based on customer demand to meet their needs. Well-organized and self-motivated. 

Adherence to quality and compliance guidelines. 

Communicates effectively, oral and written to identify and document necessary information 

Desired Candidate Profile 

Good communication skills both written and oral. 

Analytical mind & attention to detail. 

High level of Customer sensitivity, commitment & service orientation. 

Diamond-related knowledge including certificates and grading, i.e. GIA, HRD, IGI, etc. High result orientation. 

Enterprise Leadership Behaviors 

Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective

Bring Others With You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential 

Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively.