Malabar Gold and Diamonds is hiring Interns as Trainees for Assistant Showroom head roles for Kukatpally Store in Telengana. 

Role Objective

To understand the Showroom strategy and its alignment with the overall business strategy to
effectively manage the sales, operations, marketing & administration of the Showroom.
To understand the Showroom sales, profitability and other business targets and the achievement methodology.


 

Primary Responsibilities

Sales

- Involve in counter sales to understand sales, product, customer purchase behavior, market trends etc.
- Understand the sales data analysis process of the showroom.
- Suggest sales efficiency, quality improvements and cost optimization benchmarking leading practices.

 

Inventory

- Acquire product knowledge
- Understand the Product Mix viz. Gold, Diamond, Precious, Silver, Sub Brands, etc. as per the market
preferences and conduct periodic review of the same.
- Involve in stock management on a daily basis; by maintaining the stock level and its replenishment as
per the sales and customer preferences.
- Participate in product meet periodically and assist in selecting the products as per the prevailing trend
and customer demands.
- Understand the process of old gold purchase and involve in the stock tallying of old gold on a daily basis.

 

Marketing

- Involve in Showroom day to day marketing activities.
- Visit high profile and regular customers as a part of marketing plan to drive sales and increase the footfall.
- Understand and analyze the local market trend on regular base.
- Conduct competitor study and keep the track of the same.

 

Customer Service

- Interact with customers and understand their requirements, buying patterns and ensure that they are
served as per the Brand Promise.
- Suggest measures to improve customer service standards.

 

People Management

- Understand the Showroom manpower fixation matrix.
- Understand the duties, responsibilities and targets of the MTMs.
- Participate in morning meetings.
- Suggest measures to develop the talents of the MTMS.
- Understand the Performance Management System Process.
- Actively participate in HR initiatives to drive overall engagement and motivation.

 

Operations

- Understand the company Standard Operating Procedures (SOPs).
- Suggest measures for cost savings through implementation of process improvement initiatives.

Any other additional responsibility could be assigned to the role incumbent from time to time as a standalone
project or regular work. The same would be suitably represented in the Primary responsibilities and agreed
between the incumbent, reporting manager and HR.