Main responsibilities will include:

• Engaging with customers to build ongoing relationships through Clienteling
• Ensuring that all operational processes are delivered accurately and efficiently, including providing personalisation services (full training provided)
• Supporting the store team in maintaining a caring and supportive working environment
• Be responsible for maintaining the look and feel of the brand in-store
• Drive a high conversion of sales in a professional and positive manner
• Take ownership for customer experiences and representation of the brand values
• Ensure you have sound product knowledge of the whole collection
• Excellent communication with the Management regarding customers feedback on product and services
• Go the extra mile to meet monthly targets through upselling techniques
• Monitor shelf inventory and unload new products when needed
• Build professional relationships with colleagues and clients, encouraging repeat business

Person specification:

• Previous experience within fashion, beauty, jewellery or accessories would be advantageous
• An outgoing and sales-driven personality
• An open-minded and positive individual
• A team player, results-oriented and have the ability to use your initiative
• Customer-obsessed and an excellent communicator with strong interpersonal skills
• Able to engage with a wide range of clients and to build and maintain a client book
• Proactive, positive and flexible
• Able to work well under pressure or in a fast-paced environment, autonomously or as part of a team