Sheetal Jewellery House is looking to hire Tele Sales Executive for Night Shift based out of BKC building office.

Responsibilities

• Contact potential or existing customers to inform them about the jewellery designs/products using scripts
• Answer questions about different products that customer has
• Ask questions to understand customer requirements and close sales over the phone
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle customer grievances to preserve the company’s reputation
• Meet Sales Quota and attain the targets
• Keep records of calls and sales and note useful information

Requirements and skills

• Proven experience as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs (e.g. CRM software such as Zoho, Freshdesk) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
• Decent communication and interpersonal skills
• Cool-tempered and able to handle customer rejection
• Good negotiation skills with the ability to resolve issues and address complaints
• At least Graduate degree in relevant field
• Must have atleast 3+ yrs experience in Tele sales

Interview Rounds

HR Round

In-Person Technical Round