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Guest Relations Associate cum Sales Executive

Sunny Diamonds Private LimitedKottayam, Kerala, India₹15,000 – ₹25,000Posted 9/2/2026
Kottayam, Kerala, India
₹15,000 – ₹25,000
Full Time
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Job Description

Role Overview

We are looking for a Guest Relations Associate/Trainee who will be the first point of contact for customers visiting the showroom, ensuring a warm, premium, and seamless experience throughout their visit.

Key Responsibilities

      Welcome and assist guests, ensuring a warm and premium showroom experience

      Act as the first point of contact for all customers visiting the showroom

      Manage customer flow and coordinate smoothly with the sales team

      Maintain overall presentation and grooming standards on the showroom floor

      Support customers with queries and direct them to the appropriate sales personnel

Requirements

Requirements • Freshers or candidates with relevant experience in hospitality, aviation, or customer service • Excellent communication and interpersonal skills • Well-groomed and presentable personality • Customer-centric mindset with a strong service orientation • Minimum 6 months of relevant work experience preferred

Job Role

Employment Type

Full Time

Job Requirements

Skills Required

Customer Support
Luxury customer experience
Sales closing techniques
Product knowledge (diamonds, gemstones, metals)
Clienteling & VIP management
Upselling & cross-selling
Complaint resolution
Retail Sales Executive
CRM & clienteling
Visual merchandising

About Company

Sunny Diamonds Private Limited

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Guest Relations Associate cum Sales Executive

Sunny Diamonds Private Limited
Kottayam, Kerala, India
₹15,000 – ₹25,000
Full Time

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