1. Inventory Management: • Manage daily stock updates, reconciliation, and reporting. • Ensure accurate documentation of stock inflows, outflows, and transfers. • Oversee the tagging and labeling of jewelry items with accurate pricing, descriptions, and codes. • Conduct routine physical stock audits to prevent losses or discrepancies. • Coordinate with the production or procurement team for stock replenishment and order fulfillment. 2. Order Fulfillment & Packaging: • Oversee customer order preparation, ensuring items are accurately packed and ready for delivery. • Ensure timely coordination with the sales team for special customer orders or customizations. • Maintain sufficient stock of packaging materials like jewelry boxes, bags, and warranty cards. 3. Documentation and Compliance: • Maintain and organize all backend documents, including invoices, sales receipts, stock reports, and delivery challans. • Ensure proper documentation and storage of certificates, warranty cards, and purchase records. • Comply with internal audit processes and maintain accurate data for inventory control. 4. Backend Operations Coordination: • Coordinate with the sales team to manage stock availability and on-floor requirements. • Support the store team during busy periods, such as exhibitions or promotional events, by preparing jewelry stock and materials. • Ensure timely dispatch of stock or materials to other stores or external partners as required. 5. Security and Quality Control: • Ensure the safe handling and secure storage of jewelry items. • Conduct quality checks on returned or newly received jewelry to ensure they meet store standards. • Monitor stock handling by staff to minimize losses or damages. 6. Reporting and Analytics: • Generate daily and monthly backend operation reports, including stock movement and sales analytics. • Highlight slow-moving or high-demand inventory to the store manager for better stock management decisions. 7. Team Support and Supervision: • Train and guide junior backend staff or store helpers in inventory handling and backend processes. • Ensure the backend team adheres to store policies and processes. • Provide prompt backend support to the front-end sales team during peak hours or high-demand situations.