Sawaran Sarita

We are seeking a highly dynamic, results-driven, and seasoned Zonal Sales Manager (Jewellery) to lead, strategise, and scale our business operations across the assigned zone. The ideal candidate will take absolute P&L ownership of the zone, driving multi-store revenue growth, maximising profitability, and expanding our market share across retail showrooms, franchise partners, and distribution networks. This leadership role requires a deep understanding of premium consumer behavior, gemstone and precious metal metrics, regional market nuances, and a proven track record of managing high-performing, geographically distributed teams.


Key Responsibilities 

1. Strategic Growth & Revenue Generation ● P&L Management: Own the top-line and bottom-line revenue goals for all corporate showrooms, franchise outlets, and distributor channels within the assigned zone. ● Sales Planning: Formulate and execute comprehensive zonal sales strategies, target allocations, and localized marketing calendars aligned with corporate goals. ● Network Expansion: Identify high-potential territories to scout and establish new exclusive stores, franchise operations, or dealer connections. ● Same-Store Growth (SSG): Implement targeted regional initiatives, local tie-ups, and special event portfolios (e.g., bridal exhibitions, festive trunk shows) to drive footfall and organic revenue.

2. Retail Operations & Compliance Excellence 

● SOP & Audit Adherence: Ensure all showrooms meticulously follow company Standard Operating Procedures (SOPs), security guidelines, billing compliance, and high-value transaction protocols. ● Inventory & Stock Management: Collaborate with the central merchandising team to optimize high-ticket stock mix (Gold, Diamond, Solitaires, Polki, Platinum) based on local consumer demand and regional trends. ● Shrinkage Control: Monitor regular stock audits and internal security metrics to maintain absolute inventory accuracy and minimize shrinkage.

3. Team Leadership & Talent Development 

● People Management: Direct, mentor, and monitor Regional Managers, Store Managers, and Customer Relationship Managers (CRM) across the zone. ● Performance Evaluations: Conduct daily/weekly performance check-ins, monthly reviews, and establish clear KPIs/incentive frameworks for the front-line sales teams. ● Training & Upskilling: Drive regular training initiatives focused on product storytelling (cut, clarity, metal weights, making charges), luxury etiquette, customer handling, and digital CRM usage.

4. Customer Relationship & Market Intelligence

 ● High-Value Client Engagement: Foster long-term relationships with VIP and HNI (High-Net-Worth) customers, ensuring exceptional service and personalized shopping journeys. ● Competitor Intelligence: Keep a pulse on local competitors, gold/diamond pricing fluctuations, government policy changes, and emerging design trends to recommend proactive course corrections.

Required Qualifications & Experience 

● Education: Graduate degree in Business Administration, Marketing, or a related field; a Master's degree / MBA from a top-tier institution is highly preferred. Gemology or jewellery design certifications are a major plus. ● Experience: Minimum of 8 to 15 years of overall sales experience, with at least 4 to 5 years in a prominent Regional or Zonal leadership capacity within the fine jewellery, luxury retail, premium watches, or high-end lifestyle industries. ● Core Competencies: Extensive expertise in multi-store retail management, franchise development, network scaling, and strategic pricing mechanics.

Please share the resume @ bbayush133@gmail.com