Ivana jobs: Retail Sales Executive in Pune
Job Description
Ivana is expanding its retail team in Pune and is looking for experienced Retail Sales Executives with a strong background in jewellery retail. The selected candidates will play a key role in delivering luxury customer experiences, achieving sales targets, and representing the brand with professionalism.
Responsibilities
Customer Engagement
Welcome customers and understand their jewellery requirements.
Showcase collections with confidence and professionalism.
Recommend products based on customer preferences and budgets.
Explain product quality, certifications, and after-sales services.
Sales & Business Development
Achieve monthly sales targets.
Promote premium collections and seasonal campaigns.
Increase average transaction value through cross-selling.
Generate repeat business through relationship building.
Customer Relationship Management
Maintain customer database.
Follow up on enquiries and pending purchases.
Invite customers for exclusive launches and festive promotions.
Ensure excellent after-sales support.
Store Operations
Maintain visual merchandising standards.
Ensure stock accuracy.
Support inventory audits.
Assist in billing and documentation.
Requirements
2–5 years of jewellery retail sales experience.
Excellent communication skills.
Customer-first mindset.
Strong sales and negotiation skills.
Ability to work in a target-oriented environment.
Job Role
Category
Retail Sales Executive
Job Requirements
Experience
Mid-Level (2+ years)
Education Requirements
Minimum 12th Pass.
Graduate preferred.