Lukson jobs: Sr. Sales Executive in Anand Nagar

We are looking for an experienced Senior Sales Executive to manage customer sales and provide a premium shopping experience at the Anand store.

The candidate should have strong experience in fashion, luxury retail, designer wear, lifestyle, jewellery, or a similar premium retail environment. The role requires someone who can confidently handle customers, understand their requirements, recommend products, close sales, and build long-term customer relationships.

The ideal candidate should be commercially driven, well-presented, confident in communication, and comfortable handling high-value customers.

Sales & Customer Handling Welcome customers and understand their requirements, preferences, budget, and occasion. Present suitable designer collections and products based on customer needs. Explain product features, fabrics, designs, pricing, and styling options. Handle customers professionally throughout the sales process. Convert walk-in enquiries into successful sales. Achieve individual and store-level sales targets. Drive upselling and cross-selling opportunities. Premium Customer Experience Provide personalized assistance to customers looking for wedding, festive, occasion, and designer wear. Build strong relationships with regular and high-value customers. Maintain a premium and professional approach throughout the customer journey. Handle customer queries, concerns, and service issues effectively. Ensure customers receive timely follow-ups after their store visit or purchase. Client Relationship Management Maintain a database of existing and prospective customers. Conduct regular follow-ups with customers regarding new collections, launches, offers, and events. Develop repeat business through strong customer relationships. Invite key customers for new collection launches and private previews. Track customer preferences and previous purchases to provide personalized recommendations. Sales Target Management Work towards achieving monthly and yearly sales targets. Monitor personal sales performance and identify opportunities for improvement. Support the Store Manager in achieving overall store targets. Maintain accurate sales and customer records. Share customer feedback and market observations with the management team. Product & Market Knowledge Develop strong knowledge of the designer collections available at the store. Stay updated on fashion trends, designer launches, fabrics, silhouettes, and occasion-wear preferences. Understand competitor offerings and local market trends. Assist customers with styling and product selection where required. Store Operations Maintain proper product presentation and merchandising standards. Ensure products are handled carefully and displayed appropriately. Coordinate with the store team regarding stock availability and customer requirements. Support billing, alterations, order follow-ups, and delivery coordination where required. Ensure a clean, organized, and premium store environment.