🛍️ Sales & Customer Engagement Greet and assist customers in a professional and courteous manner Understand customer needs and recommend suitable jewellery products Achieve daily, weekly, and monthly sales targets Upsell and cross-sell gold, diamond, and related products 💎 Product Knowledge & Presentation Explain product features, pricing, quality, certification, and making charges Stay updated on new collections, trends, and product knowledge Maintain high standards of product display and visual merchandising 🤝 Customer Experience Build long-term customer relationships for repeat business Handle customer queries and resolve concerns effectively Ensure high levels of customer satisfaction 📦 Store Operations Assist in billing and ensure accurate invoicing Maintain cleanliness and store presentation standards Coordinate with inventory team for stock availability 🔐 Compliance & Handling Follow company policies for handling gold, diamonds, and cash Ensure security and process adherence at all times