Padmavati Jobs:Customer Relations Executive, Mumbai

Navi Mumbai, Maharashtra, India
Confidential
Full Time
Mid-Level
Posted 14 Oct 2026

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Job Description

We are looking for a Customer Relations Executive who communicates well with customers, follows up diligently and is comfortable with MS Office and AI tools, to join our team in Navi Mumbai.

Responsibilities

Handle customer communication and queries professionally
Follow up with customers diligently and keep records updated
Prepare detailed financial reports as required
Use MS Office applications for day-to-day documentation and reporting
Use AI tools like Claude and ChatGPT to support daily work

Requirements

Good working knowledge of MS Office applications
Strong customer communication skills
Diligence in follow-ups
Ability to provide detailed financial reports
Ability to use AI tools like Claude and ChatGPT well

Customer Support
CRM Executive
CRM & clienteling
Attention to detail
Complaint resolution
Omnichannel retail
Sales closing techniques
Upselling & cross-selling
Excel
Google Sheets

About Company

Padmavati Chains Private Ltd

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