Ranka Jobs: Sales Head in Pune

Ranka Jewellers is seeking an experienced and dynamic Sales Head to lead showroom sales operations, drive revenue growth, and manage high-performing retail sales teams. The ideal candidate should possess strong leadership abilities, in-depth knowledge of jewellery retail, and the capability to implement effective sales strategies while ensuring exceptional customer experiences. The role involves regular travel between showroom locations to monitor performance, coach teams, and support business expansion initiatives.

Sales & Business Development Develop and execute sales strategies to achieve showroom revenue and profitability targets. Drive sales growth through effective customer engagement and team leadership. Monitor daily, weekly, and monthly sales performance across assigned locations. Identify business opportunities and implement initiatives to increase customer acquisition and retention. Achieve sales KPIs and ensure consistent business growth. Team Leadership Lead, mentor, and motivate showroom sales teams to achieve performance goals. Conduct regular product knowledge and sales training sessions. Monitor individual performance and provide coaching to improve productivity. Assist in recruitment, onboarding, and performance evaluations. Customer Relationship Management Build and maintain strong relationships with premium customers. Handle customer escalations and ensure timely issue resolution. Deliver an exceptional luxury retail experience. Support VIP customer interactions and relationship-building initiatives. Store Operations Ensure smooth day-to-day showroom operations. Monitor visual merchandising, inventory coordination, and customer service standards. Coordinate with Store Managers to improve operational efficiency. Ensure compliance with company policies and SOPs. Reporting & Analysis Prepare sales reports, MIS, and performance dashboards. Analyze sales trends, customer behavior, and market performance. Recommend business improvements based on data analysis. Report key business insights to senior management.

5–7 years of jewellery retail sales experience. Previous experience in a leadership or sales management role. Strong team management and coaching skills. Excellent communication and negotiation abilities. Ability to travel across showroom locations. Customer-focused with strong business acumen. Good knowledge of retail operations and inventory management.

Graduate in any discipline. MBA in Marketing, Retail Management, or Business Administration is preferred. Retail Sales or Leadership certifications will be an added advantage.