Neha Roongta Fine Jewellery is looking for an experienced and customer-focused Retail Sales Executive to deliver exceptional luxury shopping experiences and drive showroom sales. The ideal candidate should have a strong background in fine jewellery retail, excellent communication skills, and the ability to build long-term relationships with premium customers. The role requires product expertise, a consultative sales approach, and a passion for delivering outstanding customer service.
Responsibilities
Welcome customers warmly and understand their jewellery preferences and purchase requirements.
Showcase fine gold, diamond, and gemstone jewellery collections with confidence and professionalism.
Explain product features, craftsmanship, diamond quality, certifications, pricing, and making charges.
Guide customers through the buying journey and provide personalized jewellery recommendations.
Build strong relationships with customers to encourage repeat business and referrals.
Achieve monthly and quarterly individual sales targets.
Upsell and cross-sell jewellery collections and related products.
Handle customer queries, exchanges, repairs, and after-sales service professionally.
Maintain attractive product displays and ensure showroom presentation standards are met.
Assist with billing, order bookings, and customer documentation.
Coordinate with inventory and operations teams to ensure product availability.
Keep updated with new collections, jewellery trends, and competitor offerings.
Follow all company policies related to jewellery security, stock handling, and customer service.
Requirements
Minimum 5–7 years of jewellery retail sales experience is mandatory.
Strong knowledge of gold, diamond, and fine jewellery products.
Excellent communication, interpersonal, and customer relationship skills.
Proven track record of achieving sales targets in a retail showroom.
Well-groomed, presentable, and customer-focused personality.
Ability to build trust and deliver a premium shopping experience.
Basic computer knowledge and familiarity with retail billing systems.
Ability to work in a fast-paced luxury retail environment.
Job Role
Employment Type
Full Time
Category
Sales closing techniques
Job Requirements
Experience
Sr-Level (5+ years)
Skills Required
Sales closing techniques
Retail Sales Executive
Education Requirements
Minimum HSC (12th Pass).
Graduate in any discipline preferred.
Jewellery product knowledge or retail sales certifications will be an added advantage.
