Responsibilities

• Manage inventory levels, conducting regular stock checks, and organizing the repair or return of damaged goods.
• Train and supervise staff, ensuring they have product knowledge and excellent customer service skills.
• Develop and implement marketing strategies to attract new customers and retain existing ones, including social media promotion and in-store events.
• Set sales targets and motivate staff to meet or exceed these goals through effective sales techniques and customer engagement.
• Handle customer inquiries and complaints, providing solutions that ensure customer satisfaction and loyalty.
• Maintain the store’s visual merchandising to ensure displays are attractive and effectively showcase the jewelry.
• Analyze sales data and trends to make informed purchasing decisions and adjust sales strategies accordingly.

Skills

• Proven sales experience
• Inventory Management
• Customer Relationship Management
• Leadership skills
• Communication skills
• Interpersonal skills