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Sunny Diamonds Private Limited

Sunny jobs: Showroom Manager, Thiruvananthapuram

  • Thiruvananthapuram, Kerala, India
  • ₹54,000 - ₹60,000 + Incentives
  • Full Time

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Posted 2 Sep 202622 viewsShare

Job Description

Role Overview

We are seeking an experienced Showroom Manager to lead overall showroom operations, drive sales performance, and ensure an exceptional customer experience at our Trivandrum location.

Key Responsibilities

•      Oversee end-to-end showroom operations including sales, inventory, and customer service

•      Lead, mentor, and manage the showroom sales and support team

•      Drive achievement of sales targets and profitability goals

•      Ensure adherence to visual merchandising, compliance, and audit standards

•      Handle escalations and ensure high standards of customer satisfaction

•      Coordinate with regional/corporate teams on strategy and reporting

Requirements

Requirements • Bachelor's/Master's degree in Business Administration or related field • 10+ years of experience in retail management, preferably in jewellery or luxury retail • Proven track record of leading teams and achieving sales targets • Strong leadership, operational, and people-management skills • Excellent communication and problem-solving abilities
  • Luxury customer experience
  • Sales closing techniques
  • Clienteling & VIP management
  • Upselling & cross-selling
  • Store operations
  • Inventory management
  • Product knowledge (diamonds, gemstones, metals)
  • Visual merchandising
  • Complaint resolution
  • Digital Marketing

About Company

Sunny Diamonds Private Limited

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