The Solitario Job: Store Manager in Borivali

Key Responsibilities:

• Store Operations: Manage daily operations to ensure the store runs smoothly and efficiently.
• Sales Leadership: Drive sales performance by setting targets, motivating staff, and ensuring excellent customer service.
• Team Management: Recruit, train, and develop a high-performing sales team. Foster a positive and productive work environment.
• Inventory Management: Oversee inventory levels, conduct regular stock checks, and coordinate with suppliers.
• Customer Service: Ensure the highest level of customer satisfaction by addressing inquiries and resolving issues promptly.
• Visual Merchandising: Implement and maintain visual merchandising standards to enhance the store's aesthetic appeal.
• Reporting: Prepare and present regular sales reports and analyses to senior management.

Qualifications:

• Proven experience as a Retail Store Manager or in a similar role within the jewellery industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficient in inventory management and sales reporting.
• Knowledge of lab-grown diamonds is a plus.
• Ability to work flexible hours, including weekends and public holidays.