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Zahairaa jobs: Order Manager, Mumbai

Zahairaa Fine Jewellers Private LimitedMumbai, Maharashtra, IndiaUpto 4LPAPosted 2 Sep 2026
Mumbai, Maharashtra, India
Upto 4LPA
Full Time
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Job Description

Location - opera house, charni road, mumbai
Production Coordination & QC Incharge
Department: Operations / Order
We are looking for a detail-oriented Order Management & Coordination Executive to manage orders from processing through production, quality checks and final dispatch. The role requires strong coordination, follow-up and timeline management across customers and internal teams.

Responsibilities

Production & Order Management

* Coordinate and track jewellery orders from production initiation to final delivery.
* Follow up with vendors, artisans, and suppliers to ensure timely completion of orders.
* Maintain production schedules and order status trackers.
* Ensure orders are completed as per approved designs, specifications, and timelines.
* Coordinate urgent orders and resolve production delays.

Quality Control (QC)

* Inspect jewellery for finishing, stone setting, polishing, plating, measurements, and overall quality.
* Ensure all products meet Zahairaa’s quality standards before dispatch.
* Identify defects and coordinate rework with vendors when required.
* Maintain QC records and reports.

Coordination & Reporting

* Communicate regularly with internal teams and production partners regarding order status.
* Update management on production progress, delays, and quality concerns.
* Maintain accurate documentation of orders, production stages, and QC checks.

Requirements



* Degree, diploma, or certification in Jewellery Manufacturing, Jewellery Design & Manufacturing, or a related field.
* Strong knowledge of the jewellery manufacturing process, including CAD, CAM, casting, ghat/workshop processes, stone setting, polishing, plating, and finishing.
* 1–3 years of experience in jewellery production, operations, or quality control.
* Ability to identify production and quality issues and coordinate corrective actions.
* Good communication, vendor coordination, and follow-up skills.
* Proficiency in Excel/Google Sheets for order tracking and reporting.
* Strong attention to detail and commitment to quality.

Job Role

Employment Type

Full Time

Job Requirements

Skills Required

Quality Control
Attention to detail
Customer Support
Operations Manager
Purchase Executive
Sales closing techniques
Product knowledge (diamonds, gemstones, metals)
Consultative Sales

About Company

Zahairaa Fine Jewellers Private Limited

View Company Profile
Zahairaa Fine Jewellers Private Limited

Zahairaa jobs: Order Manager, Mumbai

Zahairaa Fine Jewellers Private Limited
Mumbai, Maharashtra, India
Upto 4LPA
Full Time

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