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ZOYA - Exquisite Diamond Boutique | From TATA

Zoya Job: Retail Sales Officer in Andheri

  • Mumbai, Maharashtra, India
  • ₹5 Lakhs per year
  • Full Time
  • Retail Sales Executive
  • Mid-Level
  • Posted 8 Dec 2025
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Job Description

To achieve the sales targets by engaging with the customers, explaining the offerings from the brand, assisting them in choosing the desired product and completing the sales transaction.

Responsibilities

Greet and engage customers, understand their needs, and recommend suitable products Provide detailed product information, styling suggestions, and cross-selling / up-selling where appropriate Build and maintain long-term relationships with customers to drive repeat business Ensure the store floor is always neat, well-presented, and aligned with brand guidelines Handle billing, exchanges, and returns as per company policy Meet and exceed individual and store sales targets Maintain proper stock display, assist with inventory checks, and inform the team about fast/slow-moving items Handle customer concerns professionally and escalate when needed Stay updated on product features, trends, and promotions

Requirements

Experience: 1–3 years of experience in front-end sales, preferably in luxury retail / high-end fashion / jewelry / premium lifestyle brands Skills & Qualities: Excellent communication skills in English and Hindi (additional local languages are a plus) Strong customer service orientation and pleasant personality Confident, presentable, and well-groomed Target-driven with a positive attitude Ability to work in shifts, weekends, and holidays as per retail requirement
  • Retail Sales Executive
  • Luxury customer experience
  • Sales closing techniques
  • Consultative Sales
  • Customer Support
  • POS systems

Education

Graduate / HSC with strong communication skills

About Company

ZOYA - Exquisite Diamond Boutique | From TATA

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