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ZOYA - Exquisite Diamond Boutique | From TATA

Zoya Jobs: Client Advisor, Ahmedabad

  • Ahmedabad, Gujarat, India
  • ₹6 - ₹10 LPA + incentives
  • Full Time
  • Mid-Level

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Posted 5 Nov 202610 viewsShare

Job Description

We are looking for Client Advisors with 5 years of experience in jewellery or luxury retail to give personal, high-quality service to Zoya clients at our Ambli Road (Sindhu Bhavan) store in Ahmedabad. Gujarati is an added advantage.

Responsibilities

  • Welcome clients and give them a personal, luxury shopping experience
  • Understand each client’s taste and occasion, and recommend the right pieces
  • Build long-term relationships with high-value clients and look after repeat customers
  • Meet individual and store sales targets
  • Explain diamond and jewellery details, pricing, offers and policies clearly
  • Help with billing, order booking and after-sales service
  • Keep the store to Zoya’s luxury presentation and service standards

Requirements

  • 5 years of work experience in jewellery or luxury retail
  • Strong communication, client handling and relationship skills
  • A track record of meeting sales targets
  • Luxury customer experience
  • Clienteling & VIP management
  • Sales closing techniques
  • Product knowledge (diamonds, gemstones, metals)
  • Attention to detail
  • Upselling & cross-selling
  • Complaint resolution
  • Retail Sales Executive
  • Visual merchandising
  • Inventory management

About Company

ZOYA - Exquisite Diamond Boutique | From TATA

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