Zoya jobs: Sales Executive in Ahmedabad

Luxury Customer Experience Welcome customers with warmth and professionalism, ensuring an exceptional luxury retail experience. Understand customer preferences, occasions, and style to recommend suitable jewellery collections. Build trust and long-term relationships with customers through personalized service. Deliver an elevated shopping experience that reflects the Zoya brand philosophy. Sales & Business Development Achieve individual and showroom sales targets. Promote premium jewellery collections and new launches. Upsell and cross-sell products based on customer preferences. Follow up with customers to encourage repeat purchases and referrals. Maintain a healthy sales pipeline and contribute to overall showroom revenue. Product Knowledge Demonstrate in-depth knowledge of diamond, gold, platinum, and gemstone jewellery. Explain product features, craftsmanship, certifications, pricing, and after-sales services. Stay updated on new collections, market trends, and luxury retail practices. Customer Relationship Management Build strong relationships with existing and prospective customers. Maintain customer records and purchase history. Conduct follow-ups for inquiries, anniversaries, birthdays, and special occasions. Resolve customer concerns professionally while ensuring complete satisfaction. Showroom Operations Maintain impeccable visual merchandising and showroom presentation. Ensure jewellery displays are clean, organized, and secure. Support billing, stock verification, inventory checks, and daily retail operations. Adhere to company policies, SOPs, and security guidelines. Team Collaboration Work closely with the Store Manager and fellow team members to achieve business goals. Participate in product training, sales coaching, and brand development programs. Contribute to a positive, customer-centric work environment.