Crm Clienteling Jobs in India 2026

Fourthgen Lifestyles Pvt. Ltd.

Store Manager – Tanishq Location: Hinoo, Ranchi, Jharkhand Industry: Jewellery Retail Employment Type: Full-Time About the Role We are looking for an experienced and results-driven Store Manager to lead our Tanishq jewellery showroom. The Store Manager will be responsible for driving sales, delivering exceptional customer experiences, managing store operations, and developing a high-performing team while maintaining Tanishq's brand standards. Key Responsibilities Drive overall store sales and achieve monthly, quarterly and annual business targets. Lead, motivate and develop the retail sales team to deliver consistent performance. Ensure exceptional customer service and build long-term customer relationships. Monitor key business metrics including sales, conversion, average ticket size, studded sales and customer engagement. Ensure adherence to all company policies, SOPs, audit requirements and brand standards. Manage inventory, stock controls, merchandising and store operations effectively. Handle customer escalations and ensure timely resolution of complaints. Analyse sales and performance reports and identify opportunities for business growth. Coordinate with HR, commercial, inventory and other support functions for smooth store operations. Ensure proper grooming, discipline, attendance and professional conduct of the team. Drive customer acquisition, CRM activities, loyalty initiatives and repeat business. Ensure compliance with security, safety and operational processes. Candidate Profile Graduate in any discipline; MBA/PGDM in Retail/Management will be an advantage. 5+ years of relevant experience in retail, preferably jewellery/luxury retail. Strong experience in managing sales teams and achieving business targets. Excellent communication, interpersonal and customer-handling skills. Strong leadership, analytical and problem-solving abilities. Good knowledge of retail operations, inventory management and sales processes. Candidates with experience in Tanishq, Mia by Tanishq or other reputed jewellery/luxury retail brands will be preferred. What We Offer Competitive salary based on experience and suitability. Performance-based incentives and growth opportunities. Opportunity to work with a reputed jewellery retail organisation. Professional learning and career development opportunities.

Tritiya Jewels

We are looking for an experienced and well-connected Brand Partnerships Manager who can build strong relationships with premium brands, businesses, event organizers, celebrities, influencers and corporate networks. The role will focus on creating partnership opportunities that improve brand visibility, generate qualified business leads and contribute directly to sales and business growth. The ideal candidate should have a strong professional network, excellent communication skills and the ability to turn relationships into meaningful commercial opportunities. This is a relationship-driven and target-oriented role for someone who is confident in approaching decision-makers, identifying the right opportunities, negotiating collaborations and taking partnerships from initial discussions to execution.

Lukson Jewels Private Limited

We are looking for an experienced Senior Sales Executive to manage customer sales and provide a premium shopping experience at the Anand store. The candidate should have strong experience in fashion, luxury retail, designer wear, lifestyle, jewellery, or a similar premium retail environment. The role requires someone who can confidently handle customers, understand their requirements, recommend products, close sales, and build long-term customer relationships. The ideal candidate should be commercially driven, well-presented, confident in communication, and comfortable handling high-value customers.

Kira Diam - Premier Lab Grown Diamond Grower

We are looking for an experienced Finished Goods Manager to oversee the storage, inventory, quality verification, and dispatch of finished jewellery products. The ideal candidate should have strong expertise in inventory management, stock control, ERP systems, and coordination with production, quality, and logistics teams to ensure timely and accurate order fulfilment.

Tanishq Jewellery,Global Iconic Brand - TATA Product

Tanishq is looking for an enthusiastic E-Commerce Customer Support Executive to provide exceptional customer service across digital channels. The role involves handling online enquiries, assisting customers with purchases, resolving issues, coordinating with stores, and ensuring a seamless omnichannel shopping experience.

Titan Company

The Regional Omni-Channel Sales Executive will own the complete online-to-offline customer journey by managing digital leads, improving showroom conversions, training store teams, monitoring CRM performance, and driving regional sales growth through effective lead management and retail coordination.

Ergode

At Ergode, vendor management is a commercial leadership responsibility, not an administrative function. We're looking for someone who combines the analytical thinking of a business analyst, the commercial instincts of a business-development professional, and the communication maturity of a key account manager. The Vendor Relations Manager is the business and relationship owner for assigned vendor partners — not a coordination, follow-up, or account-servicing role. You'll act as a business analyst and commercial advisor for each account: understanding how the vendor makes money, what problems they're facing, what they expect from Ergode, and what Ergode needs from them in return — then using that understanding to find the negotiation and growth levers that work for both sides. The goal is measurable improvement in revenue, margin, assortment, pricing, and commercial terms. Preferred Experience • E-commerce, retail, marketplaces, consumer brands, distribution, or supply chain background. • Exposureto Amazon,Walmart, eBay, Shopify, or similar marketplaces. • Experience with vendor pricing, rebates, procurement terms, or channel expansion. • CRMfamiliarity (HubSpot, Zoho, Salesforce) and strong Excel/Google Sheets proficiency. • Experience running quarterly/annual business reviews; applied use of AI tools for analysis and workflow automation.

Ergode

At Ergode, vendor management is a commercial leadership responsibility, not an administrative function. We're looking for someone who combines the analytical thinking of a business analyst, the commercial instincts of a business-development professional, and the communication maturity of a key account manager. The Vendor Relations Manager is the business and relationship owner for assigned vendor partners — not a coordination, follow-up, or account-servicing role. You'll act as a business analyst and commercial advisor for each account: understanding how the vendor makes money, what problems they're facing, what they expect from Ergode, and what Ergode needs from them in return — then using that understanding to find the negotiation and growth levers that work for both sides. The goal is measurable improvement in revenue, margin, assortment, pricing, and commercial terms. Preferred Experience • E-commerce, retail, marketplaces, consumer brands, distribution, or supply chain background. • Exposureto Amazon,Walmart, eBay, Shopify, or similar marketplaces. • Experience with vendor pricing, rebates, procurement terms, or channel expansion. • CRMfamiliarity (HubSpot, Zoho, Salesforce) and strong Excel/Google Sheets proficiency. • Experience running quarterly/annual business reviews; applied use of AI tools for analysis and workflow automation.

Tritiya Jewels

Tritiya Jewels is looking for an experienced MLM Network Manager / Network Development Executive to build, manage, and expand a high-performing network of associates for promoting the company's Jewellery Investment Plans. The ideal candidate should have a proven track record in network marketing, direct selling, or MLM, with strong leadership, recruitment, and business development skills. This role focuses on creating a scalable network that generates customer enrollments, develops future leaders, and drives sustainable business growth. Jewellery industry experience is not mandatory; however, candidates with successful MLM or direct-selling backgrounds will be highly preferred.

Jewel FX -Jewelry Visualization and Design Studio

We are looking for a proactive and detail-oriented Product Development Coordinator / CAD Design Coordinator to support the Product Development and CAD Design teams throughout the jewellery development lifecycle. The ideal candidate will coordinate design activities, maintain product documentation, manage sample tracking, and ensure seamless communication between Design, CAD, Production, Merchandising, and Client Servicing teams. This role is ideal for candidates with excellent organizational skills, strong computer proficiency, and an interest in jewellery product development.