Bapalal Jobs: Head of Sales in Chennai

We are looking for an experienced and result-driven Head of Sales to lead showroom sales operations, manage customer relationships, and drive revenue growth in a premium jewellery retail environment. The role requires strong leadership skills, luxury retail exposure, and expertise in handling HNI/VIP customers.

The ideal candidate should have prior jewellery retail experience, excellent team management capabilities, and strong understanding of diamond and gold jewellery sales.

🛍️ Sales & Revenue Management Drive showroom sales and achieve monthly and annual sales targets Monitor team performance and ensure achievement of KPIs Implement sales strategies to improve conversion and revenue growth 👥 Team Handling & Leadership Lead, train, and motivate the sales team Manage daily showroom operations and staff coordination Ensure high grooming and customer service standards across the team 💎 Customer Relationship Management Handle HNI/VIP customers and provide personalized service Build long-term customer relationships for repeat business Resolve escalated customer concerns professionally 📦 Store Operations & Merchandising Oversee product display and visual merchandising standards Coordinate with inventory and backend teams for stock availability Ensure smooth billing and customer service operations 📊 Reporting & Business Insights Monitor sales reports and store performance metrics Share customer feedback and market insights with management Analyze sales trends and identify improvement opportunities