Key Responsibilities:

• Manage and maintain accurate records of all jewellery inventory and transactions.
• Coordinate with the sales and production teams to ensure timely processing of orders.
• Handle customer inquiries and provide support related to jewellery products and services.
• Prepare and analyze regular reports on sales, inventory, and customer feedback.
• Assist in the development and implementation of efficient back-office processes.
• Ensure compliance with industry standards and company policies.

Qualifications:

• Proven experience in a similar back-office role within the jewellery industry.
• Strong organizational skills with attention to detail.
• Proficiency in MS Office Suite (Excel, Word, PowerPoint).
• Excellent communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• Knowledge of jewellery products, trends, and industry practices is highly desirable.