CRM Analyst

We are looking to hire CRM Analyst for our Regional office in Noida.

Roles & Responsibilities:

• Serve as CRM lead and manage day-to-day operation of CRM and CDP databases
• Work closely with Ticketing and Partnership on a daily basis to load leads, manage sales and service campaigns, and automate sales flows
• Develop efforts to maintain, clean, assist, innovate flows, and grow CRM and CDP databases
• Develop and implement training materials for staff, including leading recurring training sessions
• Analyze campaign performance and provide insights to senior leadership with the purpose of informing future sales and service strategies
• Work closely with Analytics and Marketing team to assist in database segmentation
• Support and innovate on-going revenue and database modeling efforts
• Work closely with all departments to dive deep into data and provide executive staff with actionable insights
• Develop innovative dashboards and database automations that can easily tell a complex story to decision makers
• Assist with everyday processes and other long-term projects as assigned

Requirements:

• Bachelor degree in business, marketing, or statistics
• Experience in sales, customer support, or market analysis
• Minimum of 2 to 5 years experience in relevant field
• Product administration and computer skills
• It will be necessary to train coworkers at all levels to boost adoption.
• You must be self-motivated, eager to see results, and fascinated by data-driven decision-making.
• Excellent investigation and analytical abilities

Interview Details

All Monday, Wednesday & Friday

Face to Face technical round