Moms here is an excellent opportunity for you as we are hiring for Customer Support Agents who are ready to work from home with significant experience in addressing customer issues and resolving them in a timely and efficient manner.
Responsibilities
- Respond to customer queries in a timely and accurate way, via phone, email or chat
- Identify customer needs and help customers
- Monitor customer complaints on social media and reach out to provide assistance
- Follow up with customers to ensure issues are resolved
- Gather customer feedback and share with our Product, Sales and Marketing teams
Requirements and skills
- Experience as a Customer Support Specialist or similar CS role
- Excellent communication and problem-solving skills
- Multi-tasking abilities
- Patience when handling tough cases
- Any Graduate
- Preference for work from home Moms
