We are seeking an experienced Sales Team Leader from the diamond export industry to lead and grow our USA market business from our Mumbai office. The role requires strong export market knowledge, US client handling experience, and the ability to drive team performance through structured sales strategies.

This is a leadership role combining hands-on client management, strategic sales planning, and team mentoring, focused exclusively on international (export) sales.

USA Market Sales & Business Development Manage and grow diamond sales for the USA export market Handle existing US-based clients and develop new accounts Conduct negotiations on pricing, assortments, delivery timelines, and payment terms Prepare and present quotations, stock options, and customized offerings Coordinate with production, assorters, and logistics to meet client requirements Sales Strategy & Planning Develop and implement sales strategies specific to the US diamond market Analyze market trends, pricing movements, and competitor activity Plan monthly and quarterly sales targets and action plans Identify high-potential product categories and client segments Team Leadership & Performance Lead, guide, and motivate the export sales team Assign accounts and monitor individual performance Train team members on client communication, negotiation, and product positioning Review pipeline, conversion ratios, and profitability Client Communication & Relationship Management Maintain strong, professional communication with US clients via calls, emails, and virtual meetings Build long-term relationships based on trust, consistency, and service quality Handle escalations related to pricing, quality, delivery, or documentation Export Operations Coordination Work closely with finance, logistics, and compliance teams Ensure export documentation, payment follow-ups, and shipment timelines are managed smoothly Monitor credit limits and receivables for US clients

5–8+ years of experience in diamond export sales, specifically servicing the USA market Proven experience leading or mentoring a sales team Strong understanding of polished diamond assortments, pricing, and demand trends in the US Excellent communication, negotiation, and presentation skills (English mandatory) Solid knowledge of export procedures, Incoterms, logistics, and payment methods Ability to develop structured sales strategies and drive target achievement Mumbai-based candidate willing to work full-time from the office