Malabar Gold Job: Guest relation executive for Madurai

Responsibilities

• Coordinating and multi-tasking job duties in a busy environment.
• Welcome guests during check-in and give a fond farewell to guests while checkout.
• Handling guest complaints and concerns in an efficient and timely manner.
• Assigning rooms and taking care of administrative duties.
• Delivering emails and messages.
• Telephonic Calls Handling.
• Good Knowledge in Computer Savy.
• Attend to guests courteously and deal promptly with their requests and queries.

Desired skills

• Active listening skills are crucial for all customer service and salespeople.
• Excellent communication skills.
• Understand Your Customer Requirements.
• Aviation Hotel or Hospital industries are Welcome.
• Should have professional acumen, pleasant behavior, and expertise in customer relations.

Educational Qualification

Should have at least Plus two / Diploma(Hospitality / Technical) / Graduation.

Should have Age between 20 - 30 years.

Interview process

HR round

Face - Face technical round.