Malabar Gold Job: Madurai Guest Relation Executive

Responsibilities:

• Coordinating and multi-tasking job duties in a busy environment. 

• Welcome guests during check-in and give a fond farewell to guests while checkout. 

• Handling guest complaints and concerns in an efficient and timely manner. 

• Assigning rooms and taking care of administrative duties. 

• Delivering emails and messages. 

• Telephonic Calls Handling. 

• Good Knowledge of Computers.

• Attend to guests courteously and deal promptly with their requests and queries. 

Desired skills: 

• Active listening skills are crucial for all customer service and salespeople. 

• Excellent communication skills.

 • Understand Your Customer 

Requirements:

•Experience in Aviation /Hotel or Hospital industries are Welcome. 

• Should have professional acumen, pleasant behavior, and expertise in customer relations.

 Educational Qualification: 

Should have at least Plus two / Diploma(Hospitality / Technical) / Graduation.