Job Description

• Assist Sales Manager in the supervision of sales sections & guide sales team for daily store operations to ensure effectiveness and provide support in implementing strategies to attract customers.
• Responsible to achieve the sales target for the assigned section and recommend solutions to enhance store s profit.
• Coordinate daily customer service operations (e.g., sales processes, orders & payments) and assist in tracking the progress of weekly, monthly, quarterly and annual targets.
• Participate regularly in the meeting and ensure the implementation & execution of decisions made.
• Check the quality of gold by manual testing and also with the help of gold check karat analyser.
• Calculate and share the estimates upon making the sale.
• Perform end to end activities of bill transaction for D2D (Dealer to Dealer) in cases of Advance, exhibition etc. where transactions take place between showrooms.
• Ensure the assigned team is communicating promises, product details (e.g., product name, features, making charge, stone charge, etc.) and offers to ensure customer delight in each sale.

Skills

• Employee management
• Customer service
• Retail sales
• Communication skills