Support CRM operations by coordinating orders, maintaining data accuracy in Gati software, and assisting sales and operations teams.
Responsibilities
Update orders and customer data in Gati
Track dispatch and order completion
Maintain customer communication logs
Prepare daily order status reports
Assist senior CRM in resolving issues
Requirements
2–5 years jewellery industry experience
Working knowledge of Gati software
Strong coordination and data management skills
Detail-oriented and organized