Jewellery jobs · Mumbai
Jewellery CRM jobs in Mumbai
Mintly lists 30 live jewellery CRM jobs in Mumbai, updated 5 Sep 2026. Uma Ornaments, Leading Jewellery Manufacturer, TJ impex - Wholesale Jeweler in Mumbai and Limelight Handcrafted Diamonds have the most open roles on Mintly. Roles that state a salary mostly advertise up to ₹30,000 to ₹50,000 a month.
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Jewellery CRM jobs in Mumbai keep customers coming back: clienteling, follow ups, customer data and the loyalty and savings schemes jewellers run.
Clienteling · Customer data · Loyalty and schemes
Updated 5 September 2026, from the newest role on this page.
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- 30
- Open roles
- 11
- Employers hiring
- Not yet measured
- Posted in the last 30 days
- ₹37,500
- Median advertised pay a month
Latest jewellery CRM jobs in Mumbai
The newest 6 of 30. Search has the rest, already filtered to this page.
Kira Diam - Premier Lab Grown Diamond Grower
Shift Required: Night Shift Job Requirements: Client Relationship executive with proper Background sales knowingly to get the best relationship with the employees Experience Required: Yes With proper Client based knowledge
Kira Diam - Premier Lab Grown Diamond Grower
Shift Required: Night Shift Job Requirements: Need to Handle all backend Customer related, reqirment and need to close it from vendors on priority, Also should be effecient for and handle the American Market Experience Required: Yes, With Vast Exprience in CRM based or Customer Centric Position
TJ impex - Wholesale Jeweler in Mumbai
We are seeking a CRM Executive to manage and strengthen relationships with B2B and corporate clients. The role involves client servicing, account management, order coordination, follow-ups, and ensuring a seamless customer experience while supporting long-term business growth.
House of Quadri - Lab Grown Diamond Jewellery
We are looking for a CRM Specialist with strong Salesforce experience to manage, optimize, and scale our customer relationship management systems. This role will support sales, marketing, and client services by ensuring accurate data, meaningful insights, and well-executed customer journeys.
Lukson Jewels Private Limited
We are looking for a data-driven Marketing Analytics CRM Executive to manage campaign tracking, customer journeys, and performance analysis across digital channels. The role will play a critical part in optimizing marketing efforts, improving conversion rates, and driving revenue through data insights and automation.
Unidesign Jewellery Private Limited
The Marketing Back Office / CRM Executive will manage order tracking, shipment coordination, client communication, and CRM data management for export operations.
How much do jewellery CRM jobs in Mumbai pay?
Advertised monthly pay in the jewellery CRM jobs in Mumbai listed on Mintly, by experience.
- All roles23 roles
₹30,000 to ₹50,000 a month, median ₹37,500 (about 4.5 lakh a year)
- Mid level17 roles
₹30,000 to ₹45,000 a month, median ₹37,500 (about 4.5 lakh a year)
How this is measured: the top of each advertised salary range, across 23 open roles on Mintly that state a figure, counted on 5 September 2026. Bars show the middle half of roles; the mark is the median. 7 roles that say only "as per experience" or similar are not counted.
About jewellery CRM jobs in Mumbai
Jewellery is bought again and again over a lifetime, so the customer relationship is worth more than any single sale. CRM roles in Mumbai jewellery brands keep track of customers and their occasions, and make sure each one hears from the right store at the right time.
What the work involves
- Maintaining the customer database and cleaning its records.
- Planning occasion based outreach on calls, WhatsApp and email.
- Running loyalty programmes and savings schemes.
- Reporting repeat purchase and campaign results to management.
How to get hired
- Experience with CRM software or customer data in retail.
- Good written and spoken communication in English and Hindi.
- Discretion with customer information.
CRM executives move up to CRM manager and then to head of customer experience or loyalty. Experience with customer data also leads into marketing analytics roles at brands. Brands with many stores value people who can tie a campaign to repeat purchases. Many CRM roles in the trade are new, so people who join now help shape how their brand keeps in touch with its customers.
What skills do jewellery CRM jobs in Mumbai ask for?
How many of the jewellery CRM jobs in Mumbai ask for each skill. Each one opens the matching roles.
Which companies are hiring for jewellery CRM jobs in Mumbai?
Employers with the most open jewellery CRM jobs in Mumbai on Mintly.
Preparing for a jewellery CRM interview?
Practise the questions employers ask for this role, with tips from Mintly’s interview preparation.
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Guides for jewellery CRM careers
Showroom salesJewellery Store Manager Career Guide-
A Store Manager in jewellery retail is responsible for much more than opening the showroom and checking sales numbers. You are managing people, customers, stock, daily operations and, in many cases, the pressure of hitting targets every month.
Career growthRetail Career Path: From Sales Associate to Store Manager
If you are working in retail today and wondering what comes next, this guide walks through every stage of the journey from Sales Associate to Store Manager, what employers expect at each level, and the habits that move people forward.
GemologyDiamond Knowledge Guide for Jewellery Sales Professionals
A practical guide designed for jewellery sales associates, retail executives, bridal consultants, and store managers who want to confidently explain diamonds, build customer trust, and increase diamond jewellery sales.Questions
Mintly lists 30 live jewellery CRM jobs in Mumbai as of 5 September 2026. The number changes as employers post and close roles, and this page counts them each time it loads.
11 employers have open jewellery CRM jobs in Mumbai on Mintly as of 5 September 2026. The ones hiring most are listed on this page, and each links to its own openings.
Across 23 jewellery CRM jobs in Mumbai on Mintly that state a salary, the top of the advertised range is typically ₹30,000 to ₹50,000 a month, with a median of ₹37,500 (about 4.5 lakh a year). Counted on 5 September 2026; 7 roles that say only "as per experience" are left out.
Across the jewellery CRM jobs in Mumbai currently listed on Mintly, the skills that come up most often are CRM & clienteling, CRM Executive, Customer Support, Customer Relationship Officer and Customer relationship management. This is counted from the job descriptions themselves rather than from a survey.
Most of the jewellery CRM jobs in Mumbai on Mintly today ask for mid-level experience: 23 of 30 roles, about 77%, as of 5 September 2026.
Open any role on this page and use Apply. Mintly asks for a CV and a phone number the first time, and after that an application takes one click. Applying is free for candidates in Mumbai, as everywhere else.
Maintains customer records, plans follow ups for birthdays, anniversaries and weddings, and runs campaigns that bring existing customers back to the store. Some roles also manage the savings scheme database.
It sits between the two. Clienteling staff often work from the showroom with the sales team, while CRM analysts work from head office on the data.
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